Click column header to sort
The Senior Benefit Administrator takes a lead role in benefit plan design and communications. Provides overall reporting, analysis, and administration for company-provided benefit programs, including reporting and recommendations to HR and senior leadership.
**This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations:
- Milwaukee, WI
- Madison, WI
- Merrill, WI (preferred)
- Mechanicsburg, PA
Please list your preferred work location as one of the four from the list above when...
As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns.
Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents. Determine eligibility for additional coverages and policies, including quoting and selling.
Underwrite accounts to develop a book of business that will achieve profitability goals that meet division objectives. Analyze and evaluate risk, recognize exposure to make sound underwriting decisions on risk acceptability, coverage alternatives, risk management recommendations, and pricing. Work with team members and assist in all levels of individual risk underwriting decisions, underwriting strategy, book management, and efficient operations and technology. Continually maintain and build upon business relationships with various constituencies, including but not limited to fellow employees, assigned brokers, reinsurers, and vendors.
Accountable for the outcomes produced by direct reports and the financial exposure associated with the assigned team’s claim volume. Review and authorize settlements within authority and escalate with recommended plan of action as appropriate. Champion department initiatives and change management. Develop fair solutions to meet the needs of Church Mutual and our policyholders. Supervisor responsibilities to include staffing, training and development, performance management, and work force planning.
Within established binding authority, analyze insurance submissions, recognize exposures, provide coverage alternatives, offer risk management suggestions, and adequately price insurance coverage on accounts of small to medium size and low complexity within company underwriting guidelines. Achieve corporate goals by reviewing account characteristics and taking appropriate action. Develop knowledge of insurance issues, products, trends in the market, and pricing principles. Foster positive business relationships with internal and external customers.
Within established binding authority, analyze insurance submissions, recognize exposures, provide coverage alternatives, offer risk management suggestions, and adequately price insurance coverage on accounts of small to medium size and low complexity within company underwriting guidelines. Achieve corporate goals by reviewing account characteristics and taking appropriate action. Develop knowledge of insurance issues, products, trends in the market, and pricing principles. Foster positive business relationships with internal and external customers.
Prospect and sell new insurance accounts for Church Mutual and subsidiaries.
***This territory covers part of the Chicago metro area. Travel throughout the territory is required, and so the ideal candidate will live in or near the territory.***
Compensation & Benefits:
• The target pay for this position is $83,400 - $104,700, which includes base plus book commission. The base salary for this role is $42.4K - $63.7K. Total...
Manage, plan, coordinate, and control the reporting of accurate data to industry bureau and state departments of insurance. Provide management and technical leadership to the department. Supervisor responsibilities to include staffing, training and development, performance management, and work force planning.
***This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations:
- Milwaukee, WI
- Merrill, WI
Please list your preferred work location as one of the four from the list above when applying.***
The End User Services Manager plays a crucial role in leading the support team to provide outstanding technical support services to the business. The manager oversees the End User Services team's daily operations, ensuring customer inquiries and issues are resolved with excellent quality of service. The role requires a strong IT service management background and aptitude for steering the team through proactive, as well as fast-paced reactive dynamics, promoting excellence and ongoing improvement. The role requires effective leadership, superior communication, and service management framework expertise, especially with ITIL, for success.
The manager performs...
Build and support Church Mutual telecommunications and network systems (voice, data, video, collaboration, and audio/visual) to assure telecommunications and network systems availability. Work with Church Mutual vendors to design and support telecommunications and network infrastructure consisting of telephone, voice/data, wired/wireless and video solutions. Monitor environment and address service incidents by responding quickly to restore critical services. Develop, communicate, and maintain telecommunications and network disaster recovery plans.
**This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below...
In accordance with application of state and federal laws and company best practices, handle moderate value claims within an assigned line of coverage, such as medical only, short to moderate duration indemnity, auto physical damage, property damage, business personal property, non-structural building damage, and low to moderate severity bodily injury claims. Gather and review claim information, determine coverage, and conduct investigation. Initiate and maintain customer contact to provide updates and resolve any issues with the claim. Update information in the claim system to document claim handling activities. Determine/set reserves and make payments within level of authority. Investigate and refer identified claims to Loss Recovery Services, as applicable.
Act as a leader, mentor and subject matter expert on product coverages, policy language and application of rules. Research, develop and implement new products. Provide product recommendations based on key competitor and industry leader product filings and trends. Develop and maintain strong relationships within the company and the industry ranging from insurance regulators to trade organizations.
Provide highest level end-user technical computing break/fix support to users through troubleshooting, tracking, resolving, and reporting progress and resolution of problems as it related to endpoint. Primarily responsible for all endpoint and vulnerability management.
Lead the development and configuration of all aspects of modern application systems in vertical. Design, enhance, program, and maintain modern application solutions while adhering to development specifications and standards. Provide detailed technical program specifications and algorithms to implement desired business functionality and implement them in modern program development. Provide for overall application system integrity and meeting project schedules. Lead the coding, data access, and unit testing process. Coach and mentor less experienced staff.
**This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below...
Service and renew customer accounts for Church Mutual within an assigned territory. Conduct on-site visits to inspect, field underwrite, evaluate exposures, and conduct customer renewal and service presentations. Provide risk management advice as appropriate. Evaluate exposures and round out customer accounts with appropriate supplemental coverage. Investigate and respond to customer inquiries. Maintain customer database and process automated insurance transactions.
***This territory covers Dallas TX and the surrounding areas. Travel throughout the...
Prospect and sell new insurance accounts for Church Mutual and subsidiaries.
***This territory covers Akron, Cleveland Ohio and the surrounding areas. Travel throughout the territory is required, and so the ideal candidate will live in or near the territory.***
Benefits:
• Base Compensation: $46.5K - $69.7K
• Generous Commission Structure on New Business
Prospect and sell new insurance accounts for Church Mutual and subsidiaries.
***This territory covers Northeast to Mid-East Ohio to include Toledo and surrounding areas. Travel throughout the territory is required, and so the ideal candidate will live in or near the territory.***
Benefits:
• Base Compensation: $46.5K - $63.9K
• Generous Commission Structure on New Business
Research, analyze, and develop information and Business Intelligence solutions to support the data and reporting needs across the underwriting departments. Research and document the metrics and processes developed and used within the Underwriting Data environment. Establish process/efficiency improvements and reporting best practices. Evaluate, write, and test requirements for Underwriting Data applications. Identify and resolve complex data and application problems. Lead and assist other team members with upgrades and rollouts of business intelligence applications.
Responsible for the overall direction, coordination, execution, control, reporting, and completion of specific projects ensuring consistency with company and department strategy, commitments, and goals. Work collaboratively with upper management, department heads, external vendors, contractors, and project team members to make sure that the scope and the direction of each assigned initiative is on schedule and meets expected deliverables and budget. Administer Church Mutual's project management methodology, processes, tools, and artifacts to support successful project completion. Act as a lead and mentor for others in the project management role and business to promote and enhance project management knowledge and processes within the organization.
Coordinate strategic underwriting projects to execution and drive optimization of implemented solutions. Conduct thorough research and analysis, providing informed decisions to support strategic value proposition for internal and external stakeholders. Utilize data insights for effective governance of new and renewal business initiatives. Effectively communicate critical project impacts. Employ strong focus toward continuous improvement and workflow efficiencies within initiatives.