Establish and implement standards for quality assurance of support systems.  Ensure that the end‑to‑end product results are accurate in preproduction and production environments.  Create and perform testing to ensure that the system requirements for all business stakeholders is met.  Analyze test results and coordinate needed changes and updates to business users.  Establish training for transaction processing and initiate audit process to evaluate consistency of processing.  Analyze and troubleshoot issues in production environment and complete follow‑up process for issue resolution.   **This is a hybrid position that requires two days per week in the our Merrill, Wiconsin office, 3 days remote**

Looking for either an Underwriter or Senior Underwriter. This role will analyze, evaluate, make, and document decisions to achieve profitable underwriting results.  Recognize exposures to loss, identify coverage alternatives, develop risk management recommendations, and adequately price to an expected profitability level.  Be a resource and support the sales force in the production and servicing of profitable business.  Communicate with all customers in a manner that is professional, respectful, and timely.  Continually expand underwriting knowledge and actively look for and recommend efficiencies.  Manage assigned underwriting territory.  Position will have an established binding authority that recognizes level of underwriting knowledge consistent with experience.   **This is a hybrid position that requires 2 days per week in the office and can be based in either of these locations: 1) Milwaukee, WI 2) Madison, WI 3) Merrill, WI  4) Mechanicsburg, PA Please note your preferred work location from the list above when applying.**