Direct and oversee the operations of a specific line of business to ensure the compliance of operational, financial, production, and service requirements and the achievement of optimum claim outcomes.  Collaborate with senior claims leadership to provide strategic direction in support of operational goals and business objectives.  Supervisor responsibilities to include staffing, training and development, performance management, and work force planning.

Provide senior consultation services to internal business partners and senior leadership. Support the organization by implementing learning programs and initiatives that align with strategic goals and initiatives. Provide thought leadership, innovative recommendation, and lead implementations. Independently and effectively manage learning program development at the organizational level. Create and cultivate a learning culture in the organization. Primary resource and leader for department and corporate projects. Manage vendor and other external partner relationships, including involvement in procurement and implementation processes.

Use independent judgment in creating, designing, programming, and composing a variety of complex documents using various software applications. Proofread individually completed work and work of others for proper English usage, spelling, grammar, punctuation, and formatting. Assist other staff members with more complex assignments and be a key resource/training individual in the unit. Process highly confidential information.   **This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations: - Milwaukee, WI - Madison, WI - Merrill, WI (preferred...

Develop and configure all aspects of new application systems.  Design, enhance, program, and maintain new application solutions while adhering to development specifications and standards.  Provide detailed technical program specifications and algorithms to implement desired business functionality and determine how best to implement them for new program development.  Ensure overall application system integrity and meeting project schedules.  Code application logic and data access and perform unit tests.   **This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations: - Merrill,...

As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns. Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents. Determine eligibility for additional coverages and policies, including quoting and selling.   **This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below...

Responsible for handling large, complex claim files, including litigated matters, catastrophic claims, umbrella claims, punitive damage claims, severe injury, long duration indemnity, permanent total disability, structural building damage, multiple location damage, including business income exposure and other extensive exposure claims, in accordance with applicable state and federal laws. Set reserves and settle claims within level of authority. Direct work of defense attorney. Actively share knowledge with team members, contribute to training programs, and mentor other claim representatives.